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This application allows you to apply for any and all openings at Mountain Rose Herbs!

","jobpost_date_added":"2025-10-01T22:13:40.259065","jobpost_date_updated":"2025-10-03T15:31:18.708648","jobpost_date_activated":"2025-10-01T22:13:40.259062","jobpost_active":1,"application_email":"mountain.rose.herbs.40971.jobs@mg.thehiretalent.com","processing_viewed":true,"email_to_apply":1,"job_boards":0,"facebook_jobs":0,"snagajob":0,"ziprecruiter":0,"ziprecruiter_sponsoring_date":null,"primary_industry":null,"jobpost_city":"Eugene","jobpost_street":"4020 Stewart Road","jobpost_state":"OR","jobpost_status":"published","jobpost_country":"US","jobpost_postal_code":"97402","employment_type_primary_details":null,"employment_type_secondary_details":null,"compensation_currency":"usd","compensation_min":null,"compensation_max":null,"compensation_interval":null,"compensation_commission":null,"experience_level":null,"education_level":null,"added_by":1114975,"owner":1114975,"application_form_link_query_string":"Ks8hv7KdKdf69vh0vEbIfcseu1l8wKxanfMiI4c5Eh8d2unIGj","send_application_status_id":null,"send_reference_status_id":null,"ziprecruiter_sponsored":0,"advertisement":"

Job Description: Warranty Manager

\n\n

About the Company:

Mountain Rose Herbs is seeking a Warranty Manager to directly supervise and coordinate the activities of clerical and administrative support workers.

As the Warranty Manager, your role is crucial in ensuring that warranty claims are processed efficiently and accurately to maintain customer satisfaction.

\n\n

Objectives and Key Results:

Manage and oversee the warranty claims process to meet established timelines and standards
Resolve customer issues and inquiries related to warranties promptly and effectively
Collaborate with cross-functional teams to identify trends in warranty claims and implement corrective measures

\n\n

Key Skills, Abilities, and Knowledge:

Strong organizational and time management skills
Excellent communication and interpersonal abilities
Detail-oriented with a focus on accuracy and quality
Knowledge of warranty policies and procedures

\n\n

Problem Solving:

The Warranty Manager plays a critical role in addressing customer concerns regarding product warranties and ensuring that warranty claims are processed efficiently. By effectively managing warranty claims and resolving issues, the Warranty Manager contributes to customer satisfaction and loyalty.

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